Unclaimed
Dearfoams
295
CLAIMED LOSSES
29
TOTAL REVIEWS
Dearfoams Net Promoter Score (NPS)
0
low
NPS
-100
100
- 33% Promoters
- 33% Passives
- 33% Detractors
Dearfoams's estimated NPS of 0 considered to be low. 33% of users would likely recommend Dearfoams to a friend or colleague.
Customer Satisfaction
Dearfoams Reviews
New Reviewer
Horrible company - No customer service
I purchased one pair of slippers 12/1/22, and was charged $12.95 for 5-7 day shipping. Two days after I placed my order, they released a holiday promotion for free shipping on any order, so I reached out to customer service to see if theyd reimburse me for their...
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ID
Location
Lakeside, California
New Reviewer
Faulty slippers
I purchased slippers for my husband at Christmas. They are the boot type. On each of the slippers, the back sole is coming apart, one side worse than the other. I have pictures I can send you. I have always bought Dearfoams for myself & family & have never had this happen on any of them. Pls advise if you need the pictures. What would be a solution? D. Callahan
ID
Location
Scottsdale, Arizona
New Reviewer
Refund
Order number CXD32858, was placed in early December. I realized the size might be incorrect and tried to cancel the order. My request was denied, because they said our system doesn't allow cancellation. After receiving the product,it was returned tracking #9202 49** **72 7200 **** 69,and it was received by you. This was unused and returned on 12/14/2022. Bank is telling you don't owe me any credit. Please issue credit of $54.04. thank you
User's recommendation: Don't order anything from this company.
ID
Location
Rancho Cordova, California
New Reviewer
Refund/replacement
Hello, I purchased a pair of Dearfoams Men's James Woven Boot Slipper for my husband through Amazon on 9/26/2022. Unfortunately, they are completely falling apart after only a few months of use. Since it's past the return window through Amazon they recommended that I contact you directly for a refund or a replacement. I would appreciate your assistance.
ID
Texture nd quality of shoes has changed so much that I cannot recommend them to anyone.
Although the description states shoes are for inside or outside, the soles are so thin that I feel the floor as I walk. Also they stretch so much it's hard to keep them on. I have 3 pairs given as gifts and my husband has one pair. We are very disappointed with these.don'd
ID
Location
Lansing, Illinois
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Verified Reviewer New ReviewerGet help with order
Please helpmeet I ordered two pair of slippers, but want to keep both pair. Just dont want to pay twice the 19. Whatever it is dollars for delivery combined the order I need to talk to someone.
ID
Preferred solution
Price reduction